Practice Manager

We are wild about people that share a love for animals! Join our paw-some group of veterinary professionals in the Richardson, TX area!

Arapaho Road Animal Clinic is a fast-paced walk-in clinic looking for the right leader of the pack who wants to grow with our practice. We are seeking a dynamic  Veterinary Hospital Manager to join our team! As the Practice Manager, you play an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations

Our employees hold the highest regard for maintaining a healthy, safe, and cohesive work environment while also maintaining legal and ethical continuity within the practice. You will always lead by example and maintain a professional attitude. You will be responsible for the hospital's success in the following areas: patient care, client and staff retention, controlling expenses; top-line revenue; and overall profitability.

As the Hospital Manager, you will:

• Have empathy and respect towards pets, clients, and colleagues
• Know your way around a veterinary hospital, and be familiar with the equipment, inventory, purchasing, and hospital supplies
• Be capable of recruiting, onboarding, and training veterinary staff per TX state guidelines
• Be familiar with OSHA and DEA requirements
• Able to review, understand and react to findings in financial reports, budgets, and Profit & Loss statements
• Have experience in team building, conducting performance reviews, and addressing staff concerns, and know when to escalate issues for support from Regional Management and/or Human Resources
• Have excellent interpersonal, listening, and written and verbal communication skills
• Exercise strong time management skills, being able to plan, organize and prioritize tasks
• Possess a positive attitude and contribute to building and fostering a positive work environment
• Have strong attention to detail and an eye for accuracy
• Maintain a constructive and harmonious relationship with co-workers, clients, and vendors.

About you:

• 3+ years of managerial/supervisory experience.

• A positive Client Experience centered background is required.
• Process-oriented and implementation experience
• Computer knowledge required; familiar with Word, Excel, and communication tools such as Instant Messenger and email.
• A four-year college degree or CVPM desirable but not required
• Previous experience in a veterinary setting is required

Working in the People, Pets & Vets family allows you to provide excellent care with top-quality resources while maintaining the individuality and medical autonomy that makes each practice unique. We are all about the PEOPLE that share a love for animals. We put PETS at the center of everything we do. Our VETS and the entire support team provide quality care for pets. We foster a culture of learning, respect, and compassionate care. Most importantly, we like to have FUN! Join us today and become a cornerstone of your pet community. 

What's in it for you?

• 401K With Annual Employer Match
• Medical, Dental, Vision, Short Term Disability & Life Insurance
• Career Growth Opportunities
• Continuing Education for All Employees
• Pet Care Discount
• Flexible Schedules & Paid Time Off
• Competitive Compensation
• Employee Assistance Program

Learn more about how our clinic is supported: Career Site

People Pets & Vets is an EEO/AA employer and does not discriminate against any employee or applicant based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. People Pets & Vets is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its programs, and activities.