We are looking for someone who is committed to embracing our culture and providing exceptional client service and patient care. The practice manager is essential to the success of the hospital, ensuring positive atmosphere built on shared values in direct communication, creating operational efficiencies and problem-solving to improve client service and employee management. They exercise sound judgment and willingness and capability to make decisions while overseeing business activities of the hospital including hiring and managing hospital staff. Possessing a strong sense of teamwork we are seeking someone who is enthusiastic and personable with strong coaching and training skills to help us continue to be successful.
Duties include but are not limited to:
HR management: A person that is adept at recruiting, hiring, training, managing, and mentoring people, understanding employment laws, managing benefits and payroll while remaining positive and keeping people motivated.
Recruitment, onboarding, and training veterinary staff per California state guidelines
Having excellent interpersonal, listening, and written verbal communication skills
Address staff and client concerns
Provide outlets for team building
Administer performance reviews
Marketing and Finance Management: Must be skilled in creating and adhering to budgets, analyzing profit/loss statements and making recommendations for ongoing financial improvements. Should also be confident with community outreach, marketing strategies and client education.
Reviewing, understanding, and reacting to findings in financial reports, budgets, and Profit and Loss statements.
The ideal candidate should possess the following traits and skills:
Have empathy, delicacy and respect towards pets, clients, and colleagues
Clear communication skills
Problem solving skills
Customer service skills
Ability to multitask
Ability to prioritize
Ability to maintain focus in a busy and noisy environment
Proactive with a great sense of initiative
Compassionate, easy to approach and pleasant
Attention to detail
Job Type: Full-time. Salary is commensurate with experience
The ideal candidate would be a certified practice manager with a minimum of 2 years of experience in practice management. Uncertified candidates with a minimum of 3 years practice management experience will be considered.
About TruVet Specialty and Emergency Hospital
TruVet Specialty and Emergency Hospital is a privately owned practice which opened in December, 2020. We work out of a brand new 6300 sq foot facility with top of the line equipment. We believe strongly in a friendly, collegial atmosphere and in strong support of our staff. We are working to build a culture of approachability, and team work where everyone is heard and every voice matters. We are currently a staff of approximately 30 but are growing weekly. We offer fully paid medical insurance and paid vacation.