Job Family: Administrative Professional - Not OT Eligible
Summary of Duties:
The Veterinary Teaching Hospital (VTH) Chief Operating Officer (COO) serves as the senior administrative officer for the VTH and as an executive liaison to the CVM and campus units. The COO is a key executive leadership position in the College of Veterinary Medicine (CVM) and will work in tandem with the Medical Director and report directly to the Dean of the College of Veterinary Medicine. The COO will balance day-to-day operations while leading strategic development for the long-term success of the VTH. The COO advises higher level management on a wide range of operational, financial, staff personnel, programmatic, facilities, compliance, and academic support issues. Supervises all administrative staff and has joint responsibility (along with VTH academic/veterinarian leadership) for all VTH employees and general operations to achieve broadly stated goals with an organization-wide impact. Responsible for complex planning, analysis, systems and policy development, and managing an annual budget of approximately $16 million derived from client revenue, and state and professional fee teaching allocations. Develops and implements operational policies and procedures from an administrative standpoint while providing operational advising to VTH Medical Director for all policies impacting care. The COO and Medical Director will be work in partnership and be responsible for instilling an inclusive, inspired, and productive culture aligned with our mission and values. The COO will deepen the VTH's commitment to customer service through innovative processes and programs.
The Washington State University (WSU) VTH is the largest teaching laboratory within WSU and is the primary educational location for delivery of curricular content to 135 students in their fourth year of the professional veterinary degree program at the CVM. It also supports core and elective course objectives to the first three pre-clinical years of the program and provides a training ground for over 40 specialty interns and residents seeking post-DVM certification in a variety of veterinary medical fields. The VTH offers over 20 specialty service units ranging from Small and Large Animal Surgery to Oncology to Radiology. It operates a full-service Pharmacy and a Clinical Pathology laboratory which further the educational and service missions of the organization. In 2019, the VTH served a client base of over 16,000 small animals and over 1200 large animals. Nearly 40 faculty provide clinical service in the VTH, supported by 44 licensed veterinary technicians, 70 support personnel, and over 150 temporary employees on the Pullman campus.
Positions require a Bachelor's degree in a relevant field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. A Master's degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment.
At least five (5) years of management experience in veterinary, medical or academic administration or operations, or a related field
Demonstrated ability to apply excellent leadership and management skills in a complex organization.
Excellent oral, written and interpersonal communication skills.
Experience engaging employee in the workplace through collaboration, accountability, integrity and respect.
Demonstrated knowledge of the principles of cost accounting and an understanding of the relationship between the educational mission and the business operation of the organization.
Demonstrated knowledge in strategic and operational planning, policy development, fiscal analysis and management, capital planning, program and project management, facilities, marketing, and information technology.
Experience in the systematic analysis of business, full financial planning and analysis (FP&A), operational management, and personnel processes and practices.
Master's Degree in business administration (MBA), Healthcare Administration (MHA), Medical Management (MMM), American College of Healthcare Executives (FACHE), or related field or equivalent training.
Experience in providing administrative leadership for professional degree education or clinical service.
Knowledge of the university development, public relations and communications programs, and modern methods of higher education institutional advancement.
Experience delivering high quality service and building loyalty among clients.
Area/College: College of Veterinary Medicine Department Name: Veterinary Teaching Hospital City, State, Zip: Pullman, WA 99164 Department Link: vetmed.wsu.edu/ Monthly Salary: $9,166.67 - $11,666.67 | Commensurate with experience and qualifications
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range.
This is a permanent position. Screening Begin Date: This position will begin screening applicants on January 31, 2023, and will remain open until a successful candidate has been identified.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made. Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or firstname.lastname@example.org.