Up to a $50,000 Sign-On Bonus and $20,000 Relocation Stipend!
Apache Trail Animal Hospital, a Heart + Paw Family Partner, is seeking an Partner Veteirnarian to lead our team and be an integral part of how we are reimagining petcare at our well-established two-doctor practice in Antioch, TN. In addition to having the autonomy and support to lead the Apache Trail team; you are also eligible to buy in and co-own the hospital up to 49%.
Role and Responsibilities
The Partner Doctor is the primary leader in the Partner Hospital with direct oversight of team members and all services provided. The Partner Doctor is responsible for ensuring that all services meet the appropriate standards of care (as defined by state practice act and Heart + Paw). She/he will be responsible for providing quality veterinary care and leading day to day operations in a way that is focused on a client/pet centered approach to care. She/he will also be an integral component in building the success of the Heart + Paw center as well as the entire Heart + Paw brand.
Practice veterinary medicine in compliance with local, state, and federal guidelines along with any Heart + Paw quality standards. Assure that all associate veterinarians do the same.
Serve as a role model and champion of the Heart + Paw brand.
Serve as resource for other pet centers within the Heart + Paw community as applicable.
Oversee the care of all pets in the hospital, encouraging collaboration and communication across center services and championing low stress handling philosophies and methodologies in pet care.
In partnership with the Center Director, hire and train team members o deliver excellent pet care and an outstanding client experience.
In partnership with the Center Director, oversee proper use and maintenance of all center equipment and facility cleanliness and adherence to brand standards.
In partnership with the Center Director, create a positive and collaborative working environment for all team members.
Partner with Heart + Paw leadership and the Center Director to manage all employee issues (scheduling, communication, development, discipline).
Provide effective communication between pet center and Heart + Paw leadership.
Participate in planning, budgeting, and review of the practice's financial performance.
Provide a quarterly business review and plan to Heart + Paw leadership.
Partner with Heart + Paw leadership to deliver outstanding financial results for the practice.
Lead development of medical, technical, and communication skills of all team members.
Serve as a mentor and resource to all associate veterinarians.
Take lead in marketing the practice in community in partnership with Heart + Paw leadership.
Promote and practice top quality preventive care.
Lead the veterinary hospital team through daily patient caseload and direct center employees in a positive and efficient manner.
Communicate with clients in a positive and efficient manner, utilizing Heart + Paw technologies available (Telemedicine, texting, emails, etc.)
Address and resolve client concerns arising from care provided in center.
Develop and maintain positive and lasting relationships with clients and community.
Promote all center services (grooming, day care, retail)
Qualifications and Education Requirements
The Partner Doctor must be a licensed veterinarian (DVM/VMD or equivalent) in good standing with the applicable state veterinary board. She/he should have 4-5 years of clinical experience with 2-3 years of hospital level leadership (coaching or mentoring others, leading medical areas of focus) and excellent client communication skills.
Strong interpersonal skills and excellent reputation with doctors in the community.
Consumer-centric mindset with proven ability to bring, build, and retain a strong client base.
Strong interest in the use of technology to advance the practice of veterinary medicine and the pet/pet parent experience.
Highly collaborative and able to deal with ambiguity as well as learning on the fly.
Skilled in business acumen with the ability to drive financial results through quality veterinary medicine and proven ability to build a practice.
Proven leadership experience within clinical practice.
Fear Free and HABRI certification or desire to become certified.
Heart + Paw is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage people from underrepresented groups to apply.
Heart + Paw is an integrated pet care company serving pets and their parents. By bringing together a tailored physical space and digital experience designed for the dynamics between pets, their parents, and the care team, our centers serve the modern dimensions of pet parenthood. Thoughtfully designed, digitally enabled and powered by the best and the brightest, Heart + Paw is the destination for pets, their parents, and our team. Our company was founded with the belief that pet care providers have the noblest hearts yet often struggle with the demands of delivering high quality care to others while maintaining their own personal well-being. Our entire team is committed to creating a new employee experience, one that allows the dedicated veterinary care provider to do both. From these core beliefs, we strive to create and cultivate an environment where a veterinary professional can practice happy, healthy, and successful. With our extensive veterinary and operational background, we have put a great deal of thought and resources into every aspect of the employee experience: physical space, compensation, benefits, technology, equipment, caseload, and staffing. We believe our team experience is an essential part of petcare reimagined.